Legal center.
Everything that governs how GRAND works and how we handle your information, in plain language.
Effective October 4, 2026
Privacy Policy
How GRAND collects, uses, shares and protects information across ridewithgrand.com, the GRAND Drive app and GRAND's dispatch, base, finance and partner tools.
Terms of Service
The terms that govern use of GRAND: ridewithgrand.com, the GRAND Drive app, and GRAND's dispatch, base, finance and partner tools.
Cookie Policy
The cookies and browser storage GRAND uses on ridewithgrand.com and its consoles, and how to control them.
SMS Messaging Terms
Terms for GRAND text messages: verification codes, trip and offer alerts, and account notices. Reply STOP to opt out, HELP for help.
Accessibility
GRAND's commitment to accessible websites, apps and transportation, and how to reach us about barriers.
Delete your account
Request deletion of your GRAND account and personal data, with or without the app.
Support
Help with your account, the app, trips and privacy.
Contact
Legal and privacy: [email protected]
Support: [email protected] · 718-433-4255
Grand Ryde NY Inc. · 36-13 32nd St, Astoria, NY 11106